Empathy only took about three minutes to develop after I saw the
damage and destruction to the homes and the families in Oklahoma from the May
tornadoes. The news clips looked so much like last year's news clips from
Henryville. Who could not be empathetic to the shock, fear, and misery of
the people in Moore, Shawnee, and Oklahoma City? Their feelings were so
close to the feeling that rocked the people of southern Indiana, only the
Oklahoma devastation was worse. Children were killed by these
tornadoes; children died at school. I was heartbroken.
With the blessing
of my wife and my boss in the school district, I computer clicked myself as
available for Red Cross deployment to Oklahoma for Disaster Mental Health. The
Red Cross Volunteer Connection software and I soon received my call back.
Can you report to Shawnee, Oklahoma within 24 hours?
Saying
"yes" is so much more uplifting than saying "no".
Saying "yes" is always a positive affirmation to someone or
something. Saying "yes" just feels a whole letter better than
saying "no". Saying "yes" to the folks in Oklahoma
was a positive experience, and the "yes" immediately resulted in
anxiety for me. I know saying "yes" did not make me anxious. I felt anxious
when I processed the probable events of the next fourteen days. I just
needed to work on my thinking. I needed positive self-talk, "I can
do this, I have a strong support system at home, and I will have a strong
support system in Oklahoma."
The American Red
Cross organization is spectacular, consistent, competent, caring,
compassionate, and comprehensive. I had first processing at the Clark
County Indiana headquarters; Catie and Paul were great; they were encouraging
and had planned for every detail of my two week work period. First step
completed.
Second step,
arrange travel through the Red Cross system. Travel was conquered with
one phone call and the emailing of my ticket. I was ticketed to leave
Louisville at 4:40 pm on Labor Day.
The afternoon of a
holiday must be a busy time for airports. At least, Standiford Field was
busy on Labor Day afternoon. Years ago, I used air travel several times a
year. I had a summer job that took me across the country. Back then,
I was pretty good at successfully managing the culture of an airport and
airplanes. On Labor Day of 2013, I was not competent or confident in
managing airports or airplanes. I acted like I knew what I was doing, but
my novice status was evident.
My big bag was
checked and I was "carrying on" a small bag. Yes, the small carry-on
bag was the beginning of total incompetence. I had a small computer in
the bag; no problem right? Almost everyone carries on a computer, easy.
What I didn't know was that computers have to be taken out of the bag.
Why? Can't they x-ray through the bag? So, I try to get the
computer out from the bottom of the bag while 6-8 tired travelers stare at me.
I said to the TSA agent, "I really do have a computer in here; it’s
just under all of this other stuff; give me a minute." From the look
in the agent's eye, I could tell that he really didn't want to give me that
minute. Eureka! I felt the computer under the "other
stuff" and pulled it out! Ta da!
When I looked down
to place the computer on the x-ray belt that is when I noticed I was the only
person wearing shoes (not counting the TSA agent). Yep, computer is out;
shoes are on; this is not good. Instantly, I began to ponder, “Will these
boots slip off without untying them?” I am pondering; the now, 10-12
tired travelers are staring.
I was wearing
solid, supporting, water proof boots. Boots with many laces, laces up the
ankles, boots which I should not have on because footwear has to be x-rayed.
I hopefully pushed on the heel of one boot with the toe of the other
boot. Eureka again! The boot slid off. I pulled the second
boot off with my hand. Alright, now I am making progress. I plop
the boots on the x-ray belt just behind the computer.
The computer set
there. The boots set there. I heard the agent say, "Sir, the
computer and the boots have to be placed in plastic bins before proceeding
through x-ray." His voice was pleasant and calm, but I could still
tell he just wanted to yell, "Are you kidding me!" I smiled and
asked the agent, "Where are the plastic bins?"
His answer was,
"Back there, Sir." Back there was behind, the now, 15-17 tired
travelers standing and looking... I contemplated running for it; I thought
about faking a hamstring cramp; I considered yelling, "I am really on my
way to help people!" Before I could make a choice, the tired
travelers passed two plastic bins forward to me. People are good and
these travelers were sympathetic as well as good. I hung my head and gave
the body posture signal of "I am so sorry."
The x-ray belt
began to roll and I walked to the scanner. Here is some good new; I saw
the symbol that showed a man holding arms and hands above his head. So,
in the scanner, I got my hands above my head like a pyramid. Success!
I passed the scan.
The next TSA agent
was after the scanner. He wanted to see my driver’s license. I
found my wallet and driver's license with only a small delay. Then, the
agent kept staring at me and staring at my driver’s license. He stared at
my face; he stared at my driver's license.
I thought he could
not see my birth date, so I pointed at the date on the license. He said, "No Sir, I can see your
license, I just can't see your face." Yep, I was wearing my Panama
hat, the white hat that I wear on bus duty at school. I quickly whipped
off the hat, smiled at the agent, and thought "Please no strip
search!" Then, I hung my head and gave the body posture signal of
"I am really, really so sorry."
The good news, I
was not searched and boots will come off without untying the laces. Will
Rogers Airport in Oklahoma City, here I come ...ready or not.
[Tomorrow,
"The American Red Cross Is Awesome."]
haha, love it :) so wonderful of you to volunteer.
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